Target Operating Model 2025: 10 Design Choices Every Company Must Make to Facilitate Agility, Ignite Innovation, & Outperform Everyone

As businesses spread their operations across different countries, they need to leverage their analytical tools to help them manage by aligning their goals across all platforms. Given an organization’s complexity, this is not a small task in today’s business environment. This book focuses on operational excellence, specifically using Target Operating Model (TOM) as a basis to increase efficiency and create competitive advantage.

The book starts with where it views organizations are today (these are organizations that need transformation). It enumerates the various syndromes that keep organizations from succeeding and briefly outlines why that approach will not work. The next chapter details the consequences of loss (of operational excellence) at several levels. The perspective is that loss permeates not only to the organization, but also the employees, the industry, and society at large.

After describing the current state, the narrative outlines the ten operating models along which organizations need to make progress. These are mutually reinforcing principles, hence progress along each vector requires and supports progress along other vectors. The last two chapters discuss strategies for shepherding organizational change. The book assumes readers are familiar with the Business Model Canvass (BMC) and TOM, which derives from BMC. Those readers who are will find a lot of the same concepts here, but with the focus on directing and managing how organizations change.